WhatsApp Support
Instant messaging assistance for active learners and technical queries.
⏱️ Typical Response: Under 2 Hours
Chat on WhatsApp →Contact & Help Desk
Have a question about the curriculum, encountered an issue in a lab, or need certificate verification assistance? We are here to help.
Official Support Inbox
In-depth curriculum questions, institutional access, and partnership inquiries.
⏱️ Typical Response: Within 24 Hours
Email Support Team →Send Support Ticket
Fill out the form below and our team will get back to you promptly.
Frequently Answered Questions
Check if your question is already covered below before submitting a ticket:
Certificates require completing all 5 modules in a phase AND scoring at least 70% on the phase quiz. Double-check that all checkboxes are ticked and retake the quiz if needed.
The terminal is a simulated virtual interpreter inside your browser. It supports all commands taught in the curriculum without needing external VM or root access.
You can click "Forgot Password?" on the login page or trigger a password reset directly from your Profile or Settings page when signed in.
Visit your Settings page (settings.html) and click "Export Transcript JSON" to download your complete learning history and certificate IDs.